The European Accessibility Act (EAA)

EU-Richtlinie für das BFSG

What is the EAA?

The European Accessibility Act (EAA) is an EU Directive, aiming to improve accessibility for people with disabilities across the European Union. It requires companies to ensure that certain products and services are designed and delivered in a way that is accessible to all users. The directive applies to both physical and digital offerings and must be implemented by EU member states by June 28th, 2025.

Which services are affected?

The EAA covers a wide range of sectors, including:

  • E-commerce platforms and online shops
  • E-books and reading software
  • Electronic communication services
  • Self-service terminals such as ATMs or ticket machines

Accessibility means more than just readable content – it includes compatibility with screen readers, keyboard navigation, visual clarity, and alternatives for audio and video content. Key standards include for example the WCAG 2.1 (Level AA).

Why is it important?

Compliance with the EAA is not only a legal obligation – it also improves user experience, expands your reach and boosts your visibility in search engines. Businesses that take action early position themselves as inclusive and future-ready.

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